This morning I drove relocation clients to Estrella (formerly Estrella Mountain Ranch) in Goodyear to look at new homes.
First stop: Morrison Homes. Closed on Mondays and Tuesdays.
Second stop: Ashton Woods. Closed until 2 p.m. today for company-wide sales training. (I only hope they were indulging in irony and watching David Knox’s sales videos. David’s big saying is you don’t have to be the best, you just have to be there.)
Third stop: Estrella Visitor Center. The real estate agents usually on site were in training as well. Apparently a lot of training is needed in Estrella.
Back up to Pulte in Canyon Trails. Usual sales people are out of the office today. But the agent sitting in was diligent in making sure I’d been there with my clients before, lest the cardinal rule that an agent must be with you on your first visit be broken.
Over to Taylor Woodrow and something refreshing. My clients, against my advice, went to the models on Saturday. They told Kathy, the on-site sales agent, they were working with an agent. She said that was fine, take a look. I didn’t know this until we walked in and she welcomed them back.
“It’s no big deal,” she said. “I just want to sell a house.”
What a novel concept. Kudos, Kathy.
P.S. DON’T VISIT A NEW BUILD WITHOUT AN AGENT! More on this tomorrow.
[tags]Phoenix real estate, Phoenix new builds[/tags]